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Client Money Protection: How Your Rent and Deposit Are Kept Safe

Letting agents must belong to a CMP scheme.

Client Money Protection: How Your Rent and Deposit Are Kept Safe Property Legal, Risk & Compliance

Updated October 2026 · Fraser Bond

Agents · Client money

Client money protection

CMPmandatory
Redressscheme
Clientaccount
Checkcertificates
In short: Since 2019, letting and property management agents in England that hold client money, such as rent and deposits, must belong to a government-approved client money protection scheme and display the certificate. They must also be members of a redress scheme and keep client money in a separate client account. Before using an agent, check their CMP and redress membership, ask how rent and deposits are held, and ensure deposits are protected in a government-approved scheme within 30 days.

Checks before choosing an agent

Frequently asked questions

Is CMP compulsory?

Yes, for agents in England holding client money.

What if an agent goes bust?

CMP can compensate clients.

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