Updated October 2026 · Fraser Bond
Renting · Claims
Compensation from a landlord
Disrepairrent-based awards
Deposit1–3× penalty
Evictionillegal eviction damages
RROrent repayment orders
In short: Tenants in England can claim compensation in several situations. For disrepair, awards are often based on a percentage of the rent for the period the problem lasted, plus the cost of damaged belongings and any injury. If a deposit wasn't protected, a court can order 1 to 3 times the deposit. Illegal eviction can lead to significant damages, and some landlord offences allow a tribunal to order rent to be repaid. Follow the pre-action protocol and get advice before suing. Fraser Bond manages homes to avoid these disputes.
| Claim | How compensation is usually worked out |
|---|---|
| Disrepair | A percentage of rent for the affected period, plus losses |
| Damaged belongings | Replacement value, less wear |
| Personal injury | Medical evidence and impact |
| Unprotected deposit | 1 to 3 times the deposit |
| Illegal eviction | Damages, potentially substantial |
| Rent repayment order | Repayment of rent for certain landlord offences |
Types of tenant claim
Disrepair compensation estimate
Rent-based award–
Estimated total–
A rough indication only. Courts decide percentages case by case. Get legal advice.
Making a claim
1
Report in writingGive the landlord notice and time to repair.
2
Collect evidencePhotos, messages, receipts and medical evidence.
3
Follow the protocolSend a letter of claim under the housing conditions pre-action protocol.
4
Try to settleMany claims settle without court.
5
Court or tribunalSmall claims, county court or the First-tier Tribunal.
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Frequently asked questions
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How much can I get for disrepair?
Often a percentage of the rent for the time affected, plus losses. It varies by case.
Is there legal aid for disrepair?
Sometimes, for serious disrepair that risks health.
Can I claim if my deposit wasn't protected?
Yes, 1 to 3 times the deposit.
