Updated October 2026 · Fraser Bond
Holding deposits
Capped at one week's rent, and refundable unless you're at fault
Why didn't the tenancy go ahead?
Any overcharge should be refunded. Trading Standards enforces the Tenant Fees Act.
Frequently asked questions
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Handy tools
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How long does the landlord have to decide?
15 days by default, unless you agree a different deadline in writing.
What if they keep it without a reason?
They must explain in writing within seven days. If not, ask for a refund and contact Trading Standards.
Can I claim it back through the courts?
Yes, small claims are an option if needed.
Looking for a rental with clear terms?
We set out holding deposit terms clearly before you pay.
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