Explore customer service officer jobs in London with Fraser Bond. Discover how we connect service-focused professionals with property agencies, residential developments, hospitality brands, and corporate organisations across the capital. Apply today via jobs@fraserbond.com.
Customer service officers are essential to maintaining strong relationships, brand reputation, and operational efficiency across London’s property, hospitality, and corporate sectors. Acting as a key point of contact for clients, residents, tenants, and customers, skilled customer service officers ensure enquiries are handled professionally, issues are resolved promptly, and service standards remain consistently high. With London’s fast-paced service economy and high customer expectations, demand for experienced customer service professionals continues to grow.
At Fraser Bond, we work closely with estate agencies, property managers, residential developments, hospitality operators, and corporate businesses to secure high-quality customer service officer jobs in London. Whether your experience is in property services, call centres, front-of-house operations, or client support roles, Fraser Bond connects you with employers who value communication, professionalism, and problem-solving skills. To explore current opportunities, contact jobs@fraserbond.com.
Customer service officers manage enquiries, support clients, and ensure a positive experience across all touchpoints.
Handling customer enquiries via phone, email, and in person
Resolving issues and complaints in a professional and timely manner
Providing accurate information on services, properties, or products
Updating CRM systems and maintaining customer records
Coordinating with internal teams to resolve service requests
Supporting sales, lettings, or operations teams with customer queries
Monitoring service quality and customer feedback
Ensuring compliance with data protection and service standards
Fraser Bond places customer service officers across Central London, Canary Wharf, Mayfair, Kensington, Westminster, Stratford, and Greater London, supporting property agencies, residential estates, hospitality brands, and corporate environments.
London offers a wide range of customer service roles across multiple sectors:
Supports tenants, buyers, and landlords within property and real estate environments.
Acts as a service liaison within managed residential developments.
Handles high-volume enquiries and customer support operations.
Supports guest experience in hotels, serviced apartments, and hospitality venues.
Oversees service standards and supports team performance.
Fraser Bond recruits for permanent, temporary, hybrid, and shift-based customer service roles.
London’s property, hospitality, and corporate markets rely on skilled customer service professionals to maintain satisfaction and retention.
Customer service officers with experience in CRM systems, complaint resolution, and service delivery benefit from progression into supervisory, account management, or operations roles.
Customer service roles develop skills in:
Communication and relationship management
Problem-solving and conflict resolution
Data handling and systems management
Team collaboration and service improvement
Fraser Bond supports long-term career development across service and operational pathways.
Fraser Bond recruits for a wide range of customer service officer jobs in London, matching reliable professionals with reputable employers and structured service environments.
Current opportunities include:
Customer Service Officer
Property Customer Service Coordinator
Residential Services Officer
Call Centre Customer Service Officer
Senior Customer Service Officer
To apply or discuss available roles, email jobs@fraserbond.com. Fraser Bond provides expert job-matching, interview preparation, and access to trusted employers across London.
Trusted Across London’s Property, Hospitality & Corporate Sectors
Comprehensive Recruitment Expertise: Sales, lettings, compliance, investment, marketing, and customer service roles
Career Development Support: Guidance on progression, systems training, and leadership pathways
Prime Access to Leading Employers: Property agencies, residential developments, hospitality brands, and corporates
Fraser Bond connects customer service officers with employers who value professionalism, communication, and service excellence. Send your CV today to jobs@fraserbond.com and grow your career in London.
A customer service officer job in London offers strong career stability, transferable skills, and progression opportunities across multiple sectors. Customer service officers are fundamental to client satisfaction, retention, and operational success throughout the capital.
Fraser Bond is the trusted recruitment partner for customer service professionals seeking high-quality roles in London. Apply today via jobs@fraserbond.com and build your future with London’s leading real estate and consultancy firm.
