If you receive Universal Credit, you may be eligible for help with service charges as part of your housing costs. However, not all service charges are covered. Understanding which costs are eligible and how to claim support is essential for managing your finances.
Service charges are fees paid by tenants and leaseholders for the maintenance of communal areas and shared services. These charges often apply to flats, housing association properties, and council housing.
Common service charges include:
✔ Cleaning & maintenance of communal areas
✔ Lighting in shared spaces (hallways, stairwells, etc.)
✔ Security services (concierge, CCTV, door entry systems)
✔ Grounds maintenance (gardens, pathways, parking areas)
Yes, Universal Credit may cover some service charges as part of the housing costs element. However, the charges must be:
✅ Mandatory – You must be legally required to pay them.
✅ Directly related to your accommodation – Costs must be for shared areas or essential services.
✅ Reasonable in cost – Charges must not be excessive or unnecessary.
❌ Heating, water, or electricity for your personal use
❌ TV licence fees or internet charges
❌ Personal home improvements or repairs
❌ Optional services (e.g., gym facilities in an apartment block)
Include Service Charges in Your Universal Credit Application
Provide Proof of Service Charges
Check Your Award Statement
If you’re unsure about Universal Credit and service charges, contact your landlord, housing association, or local council for guidance.
For expert property advice, Fraser Bond can assist with rental agreements, service charge queries, and housing market insights. Get in touch today!
