Estate Agents That Accept DSS: A Guide to Finding Rental Properties in the UK
Finding rental properties when you’re on DSS (Department for Social Security) benefits or Universal Credit can be challenging, as not all estate agents and landlords accept tenants who rely on these benefits. However, there are options available, and with the right approach, you can find a home that suits your needs. This guide explains how to find estate agents that accept DSS tenants, what you should know about the rental process, and how Fraser Bond can help.
Historically, DSS referred to the Department for Social Security, which managed various government benefits before being replaced by Universal Credit and housing benefit schemes. The term is still widely used today to describe tenants who rely on government benefits to cover their rent. Many private landlords and estate agents label properties as “DSS Accepted” to indicate that they are open to tenants who receive housing benefit or Universal Credit.
Many DSS tenants face difficulties in the rental market due to outdated perceptions or policies that some landlords have about accepting tenants on benefits. Common challenges include:
However, changes in law and recent legal rulings have declared blanket bans on DSS tenants as discriminatory. As a result, more estate agents are becoming open to accepting tenants on benefits, especially when clear communication and financial guarantees are in place.
Many online property portals allow you to filter for properties that accept DSS tenants. Websites like Rightmove, Zoopla, and OpenRent feature listings with this option, and many include search filters that highlight “DSS Accepted” properties.
Smaller, independent estate agents may be more flexible in their acceptance of DSS tenants. By contacting estate agents directly and explaining your situation, you may find landlords willing to consider your application. Highlighting your financial reliability, such as offering a guarantor or direct rent payment from the local council, can improve your chances.
Estate agents who work with affordable housing schemes or social housing providers are more likely to have properties available to tenants on DSS. These agents are often more familiar with the processes involved and are equipped to assist with housing benefit or Universal Credit tenants.
Providing strong references from previous landlords or a guarantor who can vouch for your reliability will make you more appealing to estate agents and landlords. Some landlords may request direct payments from housing benefit or Universal Credit, which can reassure them that rent will be paid on time.
In recent years, legal cases have ruled that blanket bans on DSS tenants are discriminatory. According to The Equality Act 2010, landlords and estate agents cannot refuse a tenant simply because they receive benefits. If you encounter discrimination based on receiving DSS, you have the right to challenge this decision.
At Fraser Bond, we are committed to helping tenants on DSS or Universal Credit find suitable rental properties. We understand the difficulties that many DSS tenants face in the market, and we work closely with landlords to offer flexible solutions.
While finding estate agents that accept DSS tenants can be challenging, it is by no means impossible. By being proactive in your search, providing strong references, and working with estate agents who understand the benefits system, you can find a home that suits your needs. At Fraser Bond, we’re here to help you navigate the rental market and secure a suitable property.
Contact Fraser Bond today to discuss your housing needs and explore available DSS-accepted rental properties. We’ll help you every step of the way, from searching for the right home to moving in.