Updated October 2026
In short: The Valuation Office Agency (VOA) uses rent and lease information to set rateable values. New reporting duties began phasing in from 1 April 2026 and become mandatory for all ratepayers by April 2029. Ratepayers will need to tell the VOA about changes to occupation, rent, lease terms and the property, confirm their details each year, and provide a taxpayer reference.
| Duty | What it means | Applies to |
|---|---|---|
| Report changes | Tell the VOA about changes to the occupier, rent, lease or the property itself | England |
| Annual confirmation | Confirm each year that the VOA's information is correct | England |
| Taxpayer reference | Provide a tax reference (such as a UTR or VAT number) within 60 days of becoming the ratepayer | England and Wales |
The service is being rolled out in stages, with compulsory use from April 2029. Check GOV.UK for the latest timetable.
Penalties
Penalties are planned for missing information and for knowingly or carelessly giving false information. Properties receiving 100% small business rate relief still need to comply.
What to keep ready
- Lease or licence, and any rent review memoranda
- Rent-free periods and incentives
- Floor plans and measurements
- Details of works, extensions or changes of use
- Your tax reference number
Why accurate information matters
Rent and lease evidence drives rateable values. Accurate, complete information helps the VOA value your property fairly, and gives you a stronger position if you need to challenge your rateable value.
How Fraser Bond helps occupiers and landlords
- Organising lease and rent records for VOA reporting
- Lease negotiations that consider rates impact
- Introductions to rating surveyors for challenges and appeals
- Commercial lettings and lease management
Related guides
Fraser Bond services: Commercial · Property services · Contact us
