Gas safety compliance is a legal cornerstone of the UK rental sector. Whether you’re a landlord managing multiple properties, a tenant seeking reassurance, or a solicitor conducting pre-sale checks, you may be asking:
"How do I get a copy of the gas safety certificate online?"
Fraser Bond outlines the approved ways to access, retrieve, and manage Gas Safety Certificates (CP12) digitally—ensuring legal compliance and peace of mind for all parties involved.
A Gas Safety Certificate (often referred to as a CP12) confirms that all gas appliances, pipework, and flues in a rental property have been inspected and are safe to use. The certificate is issued by a Gas Safe registered engineer and is legally required every 12 months for rented accommodation in the UK.
Landlords – Must retain a valid certificate and provide it to tenants within 28 days of inspection.
Tenants – Are legally entitled to receive a copy at the start of tenancy and after each annual inspection.
Solicitors & Buyers – May request it during conveyancing as part of property due diligence.
Letting Agents – Often manage the certificate on behalf of landlords.
If your property is managed by a company like Fraser Bond, you can:
Log into your online portal (landlord or tenant)
Access the latest gas safety certificate in PDF format
Request a reissue if needed
Fraser Bond provides full digital access to all compliance documentation.
Most Gas Safe engineers now issue digital certificates following inspections. To obtain your copy:
Check your email inbox or spam folder
Request a PDF reissue from the engineer or company
Some engineers also use platforms with downloadable certificate portals
If you're using digital platforms such as:
Arthur Online
Fixflo
PropertyFile
...you can access CP12 certificates under the “Documents” or “Compliance” section.
Many people mistakenly believe the Gas Safe Register provides certificates. It does not.
The Gas Safe Register only:
Confirms whether an engineer or business is registered
Does not hold or issue property-specific CP12 records
If your gas safety certificate has been lost or not delivered:
Contact your letting agent or property manager
Ask the engineer who conducted the last check
Schedule a new gas safety inspection if required
Fraser Bond clients benefit from automated storage and access, reducing the risk of document loss.
Fraser Bond ensures every managed property meets its legal requirements. Our services include:
Annual gas safety inspections by Gas Safe engineers
Digital document storage and access for landlords and tenants
Reminder notifications for upcoming renewals
Immediate certificate delivery via email and secure portals
Whether you manage a single buy-to-let or a large portfolio, we ensure full regulatory compliance with minimal effort.