Updated October 2026 · Fraser Bond
Renting · Equality
Discrimination in renting
Equality Actprotected traits
Benefits& children
Affordabilityfair checks
Complainroutes
In short: Landlords and agents can't discriminate against tenants because of protected characteristics under the Equality Act, such as race, religion, disability, sex or sexual orientation. Since 2026, blanket bans on renting to people who receive benefits or have children are also unlawful in England. Landlords can still make fair, individual affordability and reference checks. If you think you've been discriminated against, keep evidence and seek advice; complaints can go to the agent's redress scheme, the council or court.
| Lawful | Unlawful |
|---|---|
| Fair affordability checks | "No DSS" or "no children" policies |
| Reference checks | Refusing because of race or religion |
| Right to rent checks for everyone | Applying checks only to some groups |
| Reasonable pet decisions | Refusing reasonable disability adjustments |
What landlords can and can't do
Frequently asked questions
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Can a landlord refuse me for being on benefits?
Not as a blanket policy.
Can they still check affordability?
Yes, fairly and individually.
Where can I complain?
The agent's redress scheme, the council or court.
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