Service charges at London City Island are billed bi-annually and typically include:
Day-to-day cleaning, staffing, insurance, and routine servicing
Cyclical maintenance, such as exterior decoration and communal area upkeep
Contributions to reserve funds for long-term repairs like roof replacement
Primary Contact: Development Manager Jonathan Abrahams or Property Manager Daniel Pollard can be contacted via Realty Management's head office—0330 053 7107—or through their online tenant portal.
WhatsApp Updates: Join the internal WhatsApp Community (through your building’s noticeboard QR code) to receive real-time updates for repairs in progress.
The Leaseholders’ & Residents’ Association champions residents' interests—pushing for faster repairs to lobbies, lifts, and communal areas. Their actions range from raising repair delays to advocating for inclusive communication with management.
Leaseholders at London City Island have reported ongoing issues like:
Lift malfunctions
Water leaks and corridor lighting faults
Delays in common area fixes
The Residents’ Association regularly escalates such concerns with the managing agent to secure timely responses.
If a lease lacks clarity on repair responsibilities—for example, ambiguous liability around balconies—a Section 35 application to the First‑Tier Tribunal (Property Chamber) may help clarify obligations and secure fairness.
| Topic | Insight |
|---|---|
| Maintenance Coverage | Included in service charges—includes staff, cleaning, cyclical and reserve costs |
| Reporting Faults | Contact Realty via portal, phone, or WhatsApp updates |
| Advocacy Mechanism | Leaseholders’ Association escalates issues when needed |
| Major Repair Rights | Tribunal can be involved if leases fail to define maintenance roles |
Need a proactive maintenance action plan or help navigating repair responsibilities at London City Island? Fraser Bond provides customized support—from liaising with management to facilitating documented maintenance strategies. Visit FraserBond.com for expert leaseholder services.
Service charges at London City Island are billed bi-annually and typically include:
Day-to-day cleaning, staffing, insurance, and routine servicing
Cyclical maintenance, such as exterior decoration and communal area upkeep
Contributions to reserve funds for long-term repairs like roof replacement
Primary Contact: Development Manager Jonathan Abrahams or Property Manager Daniel Pollard can be contacted via Realty Management's head office—0330 053 7107—or through their online tenant portal.
WhatsApp Updates: Join the internal WhatsApp Community (through your building’s noticeboard QR code) to receive real-time updates for repairs in progress
The Leaseholders’ & Residents’ Association champions residents' interests—pushing for faster repairs to lobbies, lifts, and communal areas. Their actions range from raising repair delays to advocating for inclusive communication with management.
Leaseholders at London City Island have reported ongoing issues like:
Lift malfunctions
Water leaks and corridor lighting faults
Delays in common area fixes
The Residents’ Association regularly escalates such concerns with the managing agent to secure timely responses
If a lease lacks clarity on repair responsibilities—for example, ambiguous liability around balconies—a Section 35 application to the First‑Tier Tribunal (Property Chamber) may help clarify obligations and secure fairness.
| Topic | Insight |
|---|---|
| Maintenance Coverage | Included in service charges—includes staff, cleaning, cyclical and reserve costs |
| Reporting Faults | Contact Realty via portal, phone, or WhatsApp updates |
| Advocacy Mechanism | Leaseholders’ Association escalates issues when needed |
| Major Repair Rights | Tribunal can be involved if leases fail to define maintenance roles |
Need a proactive maintenance action plan or help navigating repair responsibilities at London City Island? Fraser Bond provides customized support—from liaising with management to facilitating documented maintenance strategies. Visit FraserBond.com for expert leaseholder services.
