The UK’s e-commerce boom and shift to 24-hour delivery have made parcel lockers a core amenity in modern property assets. From residential developments and retail parks to forecourts and transport hubs, parcel locker installations enhance convenience, reduce delivery congestion, and increase site footfall.
For landlords, investors, and developers, parcel lockers offer passive income and ESG-aligned infrastructure with minimal disruption. Fraser Bond advises clients across London and the UK on identifying, negotiating, and integrating parcel locker installations that align with long-term property and tenant strategies.
| Model | Operator Example | Commercial Structure | Fraser Bond View |
|---|---|---|---|
| Retail & Forecourt Lockers | Amazon Hub, InPost | Licence or short-form lease | Ideal for footfall and dwell-time enhancement |
| Residential Development Lockers | Parcel Pending, Quadient | Management contract with service charge recovery | Adds tenant amenity and value |
| Workplace / Office Lockers | Doddle, ByBox | Direct lease or partnership | Reduces concierge load and improves convenience |
| Transport Hub & Public Realm Installations | Evri, Royal Mail | Concession / council partnership | Supports ESG and last-mile decarbonisation |
Footfall & Accessibility
Position lockers in high-traffic zones visible to the public but safe from obstruction.
Power & Connectivity
Lockers typically require a 13A socket and mobile / Wi-Fi signal for tracking and digital access.
Security & Lighting
Install under CCTV coverage and adequate lighting to meet insurer and operator requirements.
Space & Clearance
Standard banks are 2–3 m long, 2 m high, and need front-facing clearance for user access and restocking.
Planning & Permissions
Most locker banks are installed under permitted development, but listed sites or conservation areas may require approval.
Maintenance & Access Rights
Operators need 24-hour access; define clear delivery paths and landlord obligations.
Revenue Structure & Agreement
Choose between:
Fixed rent per unit / bank (predictable income)
Revenue-share based on parcel volume (performance-linked)
Hybrid model combining base rent + performance bonus
Increased Footfall – Lockers attract repeat visitors, benefiting co-tenants and cafés.
Sustainable Amenity – Consolidated deliveries cut emissions and congestion.
Low-Maintenance Income – Operators manage installation, upkeep, and insurance.
Portfolio-Wide Scalability – Lockers can be rolled out across multiple sites under one master agreement.
Improved Tenant Experience – Enhances convenience in residential, mixed-use, and office schemes.
The UK’s parcel locker network continues to expand rapidly:
Amazon Hub Lockers – Over 5 000 sites nationwide in retail and residential settings.
InPost – Targeting 10 000 UK locations by 2025, including London retail car parks and mixed-use developments.
Evri Parcel Lockers – Growing network linked to convenience stores and forecourts.
Royal Mail & Doddle – Expanding through local authority and corporate partnerships.
Developers increasingly integrate lockers as part of ESG and BREEAM credits under “Smart Building” initiatives.
| Risk | Mitigation |
|---|---|
| Under-utilisation | Select operators with strong network coverage and marketing reach |
| Vandalism or misuse | Install under CCTV, specify operator security standards |
| Power / data outages | Include resilience clauses and operator maintenance obligations |
| Site obstruction or congestion | Conduct layout planning and signage review pre-install |
| Contract disputes | Use licence templates with defined responsibilities and termination rights |
Fraser Bond supports UK landlords and developers through:
Feasibility & Site Scouting – Identifying viable locker locations within asset portfolios.
Operator Comparison & Tendering – Evaluating commercial and technical offers from major UK locker providers.
Agreement Negotiation – Drafting licence or lease heads of terms, securing fair rent or revenue share.
Compliance & Planning Support – Navigating consents, access rights, and safety compliance.
Portfolio Strategy – Coordinating multi-asset rollout for consistent revenue and brand value.
To explore parcel locker installation opportunities in London or across the UK, contact Fraser Bond via FraserBond.com for professional property advisory.
