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Section 20 Notices: Can Leaseholders Refuse to Pay?

Your rights on major works bills.

Section 20 Notices: Can Leaseholders Refuse to Pay? Property Legal, Risk & Compliance

Updated October 2026 · Fraser Bond

Leasehold · Major works

Section 20 and major works

£250threshold
Consult3 stages
Tribunalchallenge
Don'tjust refuse
In short: Before qualifying works costing more than £250 for any one leaseholder, or long-term agreements costing more than £100 a year per leaseholder, the landlord must consult leaseholders under Section 20 of the Landlord and Tenant Act 1985. If they don't, they can usually only recover £250 per leaseholder unless the tribunal grants dispensation. If you think costs are unreasonable, you can challenge them at the First-tier Tribunal. Simply refusing to pay can lead to arrears action and, in serious cases, risk to your lease, so take advice.

The consultation process

1
Notice of intentionDescribes works and invites observations.
2
EstimatesAt least two, including one from a nominated contractor if requested.
3
Notice of reasonsIf the cheapest estimate isn't chosen.
4
Works and billingCharges must be reasonable.
Your share check
Your bill–
Over £250 threshold?–

1 = consultation required.

Frequently asked questions

Can I refuse to pay?

Refusing is risky; challenge it formally instead.

What if the landlord didn't consult?

Recovery may be capped at £250 unless dispensation is granted.

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