Top Short-Term Rental Management Companies in London – Full-Service Experts

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Looking for short-term rental management in London? Explore the best services that can maximize your property’s potential and handle all the details.

Best Short-Term Rental Management Services in London

Short-term rental management can be a great way to maximize income from your London property, but managing everything from bookings to maintenance and guest communications can be overwhelming. Professional short-term rental management services can take care of these tasks, allowing you to enjoy the benefits of short-term letting without the hassle. Here’s a look at some of the best short-term rental management services in London, offering comprehensive and flexible support for property owners.

1. Houst (Formerly Airsorted)

Houst is one of the leading short-term rental management companies in London, offering a wide range of services tailored to Airbnb hosts and short-term rental landlords. They manage everything from guest communication to cleaning and maintenance, providing a hassle-free experience for property owners.

  • Key Services:

    • Full listing management on platforms like Airbnb, Booking.com, and VRBO.
    • 24/7 guest communication and support.
    • Dynamic pricing to optimize rental income.
    • Professional cleaning and laundry services.
    • Property maintenance and emergency repairs.
  • Why Choose Houst?
    Houst has extensive experience managing short-term rentals and offers a global service with local expertise in London. They also provide a no-commitment policy, allowing flexibility if you need to stop or pause the service.

  • Fees: Houst charges a 12% management fee for their standard service, with additional fees for cleaning and other add-ons.

2. GuestReady

GuestReady is another top-rated short-term rental management company with a strong presence in London. Known for its focus on maximizing rental income and ensuring top-tier guest experiences, GuestReady offers comprehensive management for landlords who want to make the most of the Airbnb market.

  • Key Services:

    • Listing creation and optimization for maximum visibility.
    • Revenue management and pricing adjustments based on demand.
    • Guest screening, check-in, and communication.
    • Professional cleaning, linen service, and property maintenance.
    • Dedicated account management for landlords.
  • Why Choose GuestReady?
    GuestReady has built a reputation for increasing occupancy rates and maximizing rental revenue through their dynamic pricing strategies. They also offer a hands-on approach to managing guest relations and property care.

  • Fees: GuestReady typically charges around 12-15% of rental income for full management services, with cleaning fees passed on to the guests.

3. Pass the Keys

Pass the Keys is one of the largest professional short-term rental management services in London. They are an official partner of Airbnb, which means they have deep knowledge of how to optimize properties for Airbnb listings while providing full management services for property owners.

  • Key Services:

    • Professional photography and listing creation for Airbnb and other platforms.
    • Automated pricing adjustments to reflect market trends and increase occupancy.
    • 24/7 guest communication and support.
    • Comprehensive cleaning and maintenance services between stays.
    • Monthly financial reports and insights for property owners.
  • Why Choose Pass the Keys?
    Pass the Keys stands out for its focus on technology to streamline the management process, making it highly efficient. They offer transparent pricing and a reliable system to ensure smooth management of multiple short-term lets.

  • Fees: They charge 12-15% of the booking fee for their full management services, with other costs, such as cleaning, added separately.

4. HelloGuest

HelloGuest is a highly regarded short-term rental management company in London, known for its personalized service and attention to detail. They cater to property owners who want flexible management solutions, whether they own a single property or multiple short-term rentals.

  • Key Services:

    • Airbnb and booking platform management, including guest screening and messaging.
    • Check-in and check-out management for guests.
    • High-quality cleaning services and property maintenance.
    • Dynamic pricing to maximize rental income.
    • Regular property inspections to ensure everything is in excellent condition.
  • Why Choose HelloGuest?
    HelloGuest offers a bespoke service tailored to the needs of each property owner. Their team prides itself on a personal touch, ensuring that guests have a great experience and that properties are well looked after.

  • Fees: Their management fees start from 12%, with additional charges for cleaning and guest services.

5. UnderTheDoormat

UnderTheDoormat is a luxury short-term rental management service that focuses on providing high-end services for premium properties in London. They offer full management services for homeowners looking to rent their properties on a short-term basis while maintaining the highest standards.

  • Key Services:

    • Premium listings for high-end properties across platforms.
    • Full-service management, including guest communication and check-in.
    • Professional cleaning, linen services, and property maintenance.
    • Concierge services for guests, providing a hotel-like experience.
    • Monthly reporting on bookings and rental income.
  • Why Choose UnderTheDoormat?
    If you have a high-value property and want to attract premium guests, UnderTheDoormat offers an exclusive service that focuses on maintaining luxury standards. Their services are tailored for discerning property owners and guests.

  • Fees: Their management fee is typically around 20% of the booking revenue, reflecting the premium services offered.

6. My Property Host

My Property Host is a boutique short-term rental management company that offers tailored services for landlords and Airbnb hosts in London. They manage all aspects of short-term lettings, from pricing strategies to cleaning, making it easy for property owners to earn rental income without the hassle of day-to-day operations.

  • Key Services:

    • Full management of Airbnb and other platform listings.
    • 24/7 guest communication and booking management.
    • Property cleaning and maintenance between stays.
    • Pricing optimization based on market trends and demand.
    • Regular updates and financial reports for property owners.
  • Why Choose My Property Host?
    My Property Host offers a personalized service designed to give property owners peace of mind while maximizing their rental income. Their hands-on approach means that every property is treated with care.

  • Fees: Fees typically range from 12-15% of rental income, with additional charges for cleaning and other services.

7. City Relay

City Relay is a short-term rental management company based in London that offers both traditional property management and hotel-style services for guests. They focus on delivering a superior guest experience while ensuring that landlords benefit from optimized rental revenue.

  • Key Services:

    • Professional listing creation and pricing strategy across multiple platforms.
    • Guest communication, screening, and check-in/out management.
    • Housekeeping, laundry, and property maintenance services.
    • In-house guest support team available 24/7.
    • Property inspections and monthly reports for landlords.
  • Why Choose City Relay?
    City Relay is ideal if you want your property to stand out on platforms like Airbnb while offering hotel-style services. Their dedicated guest support and local presence in London ensure a high standard of service.

  • Fees: Management fees are around 12-15%, with extra costs for cleaning and laundry services.


How Fraser Bond Can Assist

At Fraser Bond, we understand the complexities of managing short-term rentals in London. Whether you have a single property or a portfolio, we offer bespoke property management services to help you maximize your rental income while minimizing the hassle.

  • Maximized Bookings: We optimize your listings, pricing, and guest experience to ensure high occupancy rates.
  • Complete Guest Management: From inquiries to check-ins and reviews, we handle all guest communications and logistics.
  • Full Maintenance and Cleaning: Our team takes care of everything from routine cleaning to emergency repairs, ensuring your property is always in top condition.
  • Compliance: We ensure your property adheres to local regulations, including the 90-day short-term rental limit in London.