UK Rent Assistance Guide – Housing Support for Tenants

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Find out what help is available if you can't afford rent. Explore Housing Benefit, Universal Credit, DHPs, and more with Fraser Bond's expert guide.

Renting a home offers flexibility, but for many households, keeping up with monthly payments can become challenging — especially during periods of financial uncertainty. Whether due to job loss, illness, rising living costs, or unexpected expenses, help with rent is available for eligible tenants across the UK.

At Fraser Bond, we understand that life can be unpredictable. Our role extends beyond finding the right property — we also support tenants by pointing them toward the appropriate financial assistance and rent relief options. This article outlines the key schemes, benefits, and services designed to help UK renters during difficult times.


Government Support for Tenants Struggling with Rent

1. Housing Benefit

  • Who can apply? Low-income tenants, pensioners, or those receiving certain benefits

  • What it covers: Part or full rent, depending on income, savings, and household circumstances

  • Where to apply: Your local council (note: new claimants should apply for Universal Credit unless they meet exceptions)

2. Universal Credit (Housing Element)

  • Who can apply? Working-age individuals on a low income or out of work

  • What it covers: A portion of your rent based on your income, rent amount, and circumstances

  • Application: Apply online via GOV.UK; the housing element is included within your overall Universal Credit payment

3. Discretionary Housing Payments (DHP)

  • Who can apply? Tenants receiving Housing Benefit or the housing element of Universal Credit

  • What it covers: Temporary help with rent shortfalls, arrears, or one-off housing costs

  • Where to apply: Through your local council

DHPs are awarded at the council’s discretion and are intended as short-term relief, not long-term solutions.


Additional Rent Support Options

1. Local Welfare Assistance Schemes

Some councils offer grants or emergency support for housing-related costs, including rent deposits or arrears. Schemes vary by region.

2. Council Tax Reduction

While not direct rent help, reducing your council tax liability can ease overall housing-related expenses. Most local authorities offer means-tested support.

3. Charities and Advice Services

Organisations such as:

  • Shelter

  • Citizens Advice

  • Turn2Us

  • StepChange Debt Charity

...can provide free advice, budgeting support, and sometimes even emergency funds or advocacy with landlords.


What to Do If You’re Falling Behind on Rent

  1. Talk to Your Landlord Early
    Open communication can lead to flexible payment arrangements or avoid formal eviction proceedings.

  2. Check Your Entitlements
    Use online benefit calculators (e.g. EntitledTo or Turn2Us) to assess what support you're eligible for.

  3. Contact Your Council
    They can guide you through applying for DHPs, local housing assistance, or homelessness prevention programmes.

  4. Get Independent Advice
    Housing charities and debt advisors can help you navigate complex benefit systems and negotiate with creditors.


How Fraser Bond Supports Tenants

At Fraser Bond, we’re committed to more than property lettings — we support our tenants’ wellbeing throughout their rental journey. If you're struggling with rent, our team can:

  • Help you understand your tenancy agreement and rights

  • Refer you to appropriate local authority services and charities

  • Provide confirmation documents for benefit applications

  • Work with landlords to explore rent flexibility or temporary payment plans (where possible)

We believe housing stability is essential, and we’re here to help tenants maintain it, even in challenging times.


Conclusion

If you're struggling to pay your rent, you're not alone — and you’re not without options. From government schemes to local council support and charitable assistance, there are multiple paths to securing the help you need.

Fraser Bond encourages tenants to seek support early and use the available resources to stay on track. Our experienced team is here to assist, advocate, and guide you toward solutions that protect your tenancy and your future.