Updated October 2026 · Fraser Bond
Tenants · Deposits
Deposit deductions explained
Protected30 days
Wear & tearnot deductible
Disputefree ADR
Penalty1–3x deposit
In short: Landlords can deduct from a deposit only for losses allowed by the tenancy, such as unpaid rent, damage beyond fair wear and tear, missing items or cleaning to return the home to its check-in condition. Deposits must be protected in a government-approved scheme within 30 days, with prescribed information given to you. After you agree deductions, the deposit must be returned within 10 days. If you disagree, the scheme's free dispute service decides using evidence such as inventories. If your deposit wasn't protected, you can claim compensation of one to three times the deposit.
| Allowed | Not allowed |
|---|---|
| Unpaid rent | Fair wear and tear |
| Damage beyond normal use | Routine redecoration |
| Cleaning to check-in standard | Upgrades or improvements |
| Missing items | Charges banned by the fees ban |
Deductions
Frequently asked questions
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How long does a landlord have to return my deposit?
Within 10 days of agreeing the amount.
What if it wasn't protected?
You can claim 1–3 times the deposit.
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