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What Happens if Your Landlord Doesn't Protect Your Deposit?

Tenants can claim up to three times the deposit.

What Happens if Your Landlord Doesn't Protect Your Deposit? Property Legal, Risk & Compliance

Updated October 2026 · Fraser Bond

Deposits · Protection

Unprotected deposits

30 daysto protect
1–3xcompensation
Prescribedinformation
Countycourt claim
In short: In England, landlords and agents must protect an assured shorthold or assured tenancy deposit in a government-approved scheme within 30 days and give the tenant the prescribed information. If they don't, the tenant can claim in the county court for the deposit's return plus compensation of between one and three times the deposit amount. You can check whether your deposit is protected using each scheme's online search. Write to the landlord first, then consider a claim.

Frequently asked questions

How do I check my deposit is protected?

Search the DPS, mydeposits and TDS websites.

Can I claim after I've moved out?

Yes, within time limits.

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