Updated October 2026 · Fraser Bond
Buying · Conveyancing
Your purchase isn't on the Land Registry?
Checkthe title
Chaseyour solicitor
Registerit yourself
ComplainLegal Ombudsman
In short: After a purchase completes, your solicitor should apply to HM Land Registry to register you as owner. Until that happens, the legal title stays with the seller, which can cause problems if you want to sell, remortgage or prove ownership. First check the title online. If you are not shown, ask your solicitor for the application reference and a date. If they have failed to act, you can complain to the firm, then to the Legal Ombudsman. Fraser Bond can help with valuations and sales once your title is sorted.
How to fix it
1
Check the registerDownload the title on GOV.UK to see who is shown as owner.
2
Ask for the referenceA pending application should have a Land Registry reference.
3
Chase in writingAsk the firm to explain the delay and confirm a date.
4
Complain to the firmUse their complaints procedure first.
5
Legal OmbudsmanIf unresolved, complain to the Legal Ombudsman within the time limits.
6
Register it yourselfAs a last resort, you can apply with the original transfer deed and evidence.
| Problem | Possible effect |
|---|---|
| Not registered | Seller still shown as legal owner |
| Lender's charge missing | Lender may press for it to be fixed |
| Lost priority period | Another entry could get in first |
| Missing documents | Requisitions and delay at the Land Registry |
Why registration matters
Selling or letting once it's fixed?
- Free sales or rental valuation
- Help preparing for a sale
- Tenant finding and management
Frequently asked questions
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How long does registration take?
Simple changes can be quick, but some applications take months. Your solicitor can track progress.
Is my purchase still valid?
Yes, you have paid and completed, but you need to be registered to hold the legal title.
Can I complain about my solicitor?
Yes. First to the firm, then to the Legal Ombudsman if it is not resolved.
Planning to sell or let?
Get a free valuation once your title is in order.
Get a free valuationSpeak to our team
