Front Office Manager Jobs London - Lead Guest Experience & Operations with Fraser Bond

Updated October 2026 · Fraser Bond

About the role

Explore front office manager jobs in London with Fraser Bond. Discover how our consultancy connects experienced hospitality professionals with hotels, serviced apartments, and high-end residential developments across the capital. Apply today via jobs@fraserbond.com.

Front office managers are at the heart of guest experience, service delivery, and operational efficiency within London’s hospitality and serviced living sectors. As the first point of contact for guests and residents, skilled front office managers play a critical role in maintaining brand standards, managing teams, and ensuring seamless day-to-day operations. With London’s competitive hospitality market and growing serviced apartment sector, demand for experienced front office leadership remains strong.

At Fraser Bond, we work closely with hotel operators, serviced apartment brands, property owners, and asset managers to secure high-quality front office manager jobs in London. Whether your background is in luxury hotels, boutique hospitality, or residential concierge operations, Fraser Bond connects you with roles that support long-term career progression. To explore current opportunities, contact jobs@fraserbond.com.

What Does a Front Office Manager Do?

Front office managers oversee reception, concierge, guest services, and reservations teams to ensure outstanding service standards and operational control.

Core Responsibilities Include:

• Managing front desk, concierge, and guest services operations

• Leading, training, and scheduling front office staff

• Ensuring exceptional guest experience and service consistency

• Handling guest feedback, complaints, and service recovery

• Overseeing reservations, check-in/check-out processes, and occupancy flow

• Coordinating with housekeeping, maintenance, and management teams

• Supporting revenue optimisation, upselling, and occupancy targets

• Ensuring compliance with health and safety, data protection, and brand standards

Fraser Bond places front office managers across Central London, Mayfair, Kensington, Westminster, Canary Wharf, Stratford, and Greater London, supporting luxury hotels, boutique properties, aparthotels, and branded residential developments.

Types of Front Office Manager Jobs in London

London offers a range of front office leadership roles across hospitality and property sectors:

1. Hotel Front Office Manager

Leads reception and guest services teams within hotels and resorts.

2. Assistant Front Office Manager

Supports front office operations and deputises for the front office manager.

3. Serviced Apartment / Aparthotel Front Office Manager

Manages guest services within extended-stay and residential hospitality assets.

4. Residential Concierge & Front Office Manager

Oversees front-of-house services in high-end residential developments.

5. Pre-Opening Front Office Manager

Supports new property launches, recruitment, and service setup.

Fraser Bond recruits across permanent, rotational, and pre-opening hospitality roles.

Why Choose a Career as a Front Office Manager in London

1. High Visibility Leadership Role

Front office managers directly influence guest satisfaction, brand perception, and operational success.

2. Competitive Salaries & Career Progression

Professionals with experience in guest services leadership, luxury hospitality, and operational management benefit from strong earning potential and progression into senior hotel management roles.

3. Diverse Hospitality & Property Opportunities

Front office managers can work across:

• Luxury and boutique hotels

• International hospitality brands

• Serviced apartments and aparthotels

• High-end residential and mixed-use developments

Fraser Bond supports long-term hospitality and property management careers.

Build Your Front Office Management Career with Fraser Bond

Fraser Bond recruits for a wide range of front office manager jobs in London, ensuring your leadership skills align with respected hospitality operators and property owners.

Current opportunities include:

• Front Office Manager

• Assistant Front Office Manager

• How to apply

  1

  Prepare your CVPut your most relevant experience, licences and qualifications first.

  2

  Email usSend your CV to jobs@fraserbond.com with "Front Office Manager (FB-12243)" in the subject line.

  3

  Tell us the essentialsYour location, availability or notice period, and right to work in the UK.

  4

  Next stepsShortlisted candidates are contacted for a call or interview.

  Include in your application

  • Up-to-date CV
  • Phone number and postcode
  • Any licences, cards or certificates
  • Right to work in the UK
  • When you can start

  Frequently asked questions

  How do I apply for this Front Office Manager role?

  Email your CV to jobs@fraserbond.com quoting reference FB-12243.

  Can I apply if I'm not available straight away?

  Yes. Tell us your notice period or start date in your email.

  Will you keep my CV on file?

  Yes, for suitable roles, unless you ask us not to. You can ask us to delete it at any time.

  Privacy: we use the details you send only to assess your application and contact you about suitable roles. To have your data removed, email jobs@fraserbond.com.

  Ready to apply?

  Send your CV today and quote FB-12243.

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