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Legal Obligations: When is a Landlord Required to Provide Temporary Accommodation for Tenants in the UK?

Who pays for somewhere to stay when your rented home is uninhabitable.

Legal Obligations: When is a Landlord Required to Provide Temporary Accommodation for Tenants in the UK? DSS Housing & Benefit-Friendly Rentals

Updated October 2026 · Fraser Bond

Uninhabitable homes

There's no general legal duty, but insurance and the tenancy often help

Insuranceloss of rent / alt. accommodation
Rentmay stop if uninhabitable
Councilhomelessness help
Repairslandlord must do them
In short: In England, private landlords don't have a general legal duty to rehouse tenants while repairs are done. But if the home becomes uninhabitable (for example after a fire or flood), the landlord's buildings insurance often covers alternative accommodation, many tenancies suspend rent while the property can't be lived in, and the council may help if you'd otherwise be homeless.
SituationWho usually helps
Fire or floodLandlord's insurance (alternative accommodation cover), plus your contents insurance
Major repairs making the home unsafeNegotiate with landlord; rent abatement; council if homeless
Damp and mould making rooms unusableLandlord must repair; compensation may be due
Social housing tenantSocial landlords often have decant policies

What to do

Frequently asked questions

Do I pay rent if I can't live in the property?

Many tenancies suspend rent if the property is uninhabitable due to insured damage. Check your agreement.

Can I claim hotel costs?

Possibly through insurance or as compensation for disrepair. Keep receipts.

Does the landlord have to find me somewhere?

Not in general for private tenancies, but insurance often funds it.

Landlord facing a major repair?

We coordinate insurers, contractors and tenants for you.

Speak to our team

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