Updated October 2026 · Fraser Bond
Landlords · Damage
Water damage and tenant negligence
Negligencemust be shown
Reporttenant duty
Insuranceescape of water
Depositfair deductions
In short: Landlords are responsible for repairing pipes, tanks and installations. A tenant is usually only liable for water damage if they caused it, for example by leaving a bath running, misusing appliances, or failing to report a leak that then got worse. Most escape-of-water damage is handled through the landlord's buildings insurance, with any excess possibly recovered if the tenant was negligent. Good evidence, such as dated photos, plumber reports and reporting records, is essential. Fraser Bond manages repairs and claims for landlords we work with.
| Cause | Usually responsible |
|---|---|
| Burst pipe or failed fitting | Landlord (repair duty) |
| Overflowing bath or sink left running | Tenant (negligence) |
| Unreported leak that worsened | Possibly tenant, for the extra damage |
| Frozen pipes in an empty property | Depends on circumstances |
Who usually pays for water damage
Evidence for a claim
Fraser Bond management
- Emergency response
- Insurance claim support
- Fair deposit deductions
- Inspections to catch leaks early
Frequently asked questions
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Nearby buildings
Luna House, SE16Redwood Park, SE16Tavern Quay, SE16The Exchange, SE16
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Can I deduct water damage from the deposit?
Only if the tenant caused it, with evidence.
Should I claim on insurance?
Often yes for significant damage; check the excess and policy terms.
Do tenants have to report leaks?
Yes, promptly.
Want repairs and claims handled?
Our full management covers emergencies.
Speak to our teamProperty management
