At London City Island, residents contribute bi-annual service charges, which cover:
Building upkeep, insurance, and communal maintenance
Staffing (concierge, security), cleaning, and landscape management
Reserve funds for long-term repairs (e.g., roof maintenance, external decoration)
These are billed in advance and budgeted annually, with transparency via Realty’s tenant portal for statements and cost breakdowns.
Communal Energy Partners (CEP) manage centralized heating and hot water systems:
Billing & Customer Service: 0330 088 3607
HIU Maintenance:
The London City Island & Goodluck Hope Leaseholders’ Association plays a vital role, advocating for transparency and value:
Reviewing budgets and communal costs
Liaising with Ballymore and management for efficient service delivery, as reflected in their service charge guides
London average stands at approximately £2,633/year—11% higher than 2023, and outpacing inflation
National average falls between £1,600 and £2,200/year, varying by price band and amenities
For fully amenity-equipped, luxury developments like City Island, charges are expected to reflect the high level of estate management and facilities.
| Feature | Insight |
|---|---|
| Higher Maintenance Costs | Premium estate amenities justify above-average contributions |
| Utility Charges Apart | Heating bills handled by CEP are separate from service costs |
| Transparency Available | Statements and budgets accessible on Realty’s tenant portal |
| Resident Influence | The Leaseholders’ Association reviews and negotiates charges |
| National Context | Charges align with South London average ceilings but stand above national norms |
Need help benchmarking your service charge or maximizing value on maintenance costs? Turn to Fraser Bond for financial analysis, leaseholder guidance, and strategic oversight. Visit FraserBond.com for comprehensive support.
