Property Sourcing Company for Care Providers: Finding Suitable UK Care Property
A practical guide for care providers, healthcare operators, nursing home businesses, supported living providers, investors and landlords looking for specialist property across London and the UK
Finding the right property can be one of the most important decisions for a care provider. A building may look suitable as a residential property, but that does not necessarily mean it will work for the intended care model, planning requirements, CQC registration or day-to-day operation.
A specialist property sourcing company for care providers can help identify suitable premises, assess properties against an operator's requirements and coordinate the wider property process.
For providers operating in England, CQC registration is required before carrying on regulated activities. CQC also considers the size, layout and design of premises when assessing applications, while its Regulation 15 guidance requires premises to be suitable for their intended purpose, properly maintained and appropriately located.
What does a property sourcing company for care providers do?
A property sourcing company helps care operators identify and assess buildings that could support their proposed service.
Rather than simply searching for properties with a particular number of bedrooms, the search can be built around the operator's complete requirements.
This may include:
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Care home property
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Nursing home property
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Residential care property
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Supported living property
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Specialist care accommodation
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Dementia care property
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Disability care property
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Children's care property
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Former healthcare buildings
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Former care homes
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Large residential properties suitable for conversion
The objective is to find property that fits the care model, location, budget and operational requirements.
Start with a detailed care property brief
Before beginning a property search, the provider should establish exactly what it needs.
A property brief may specify:
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Type of care
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Target service users
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Number of residents
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Required number of bedrooms
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En-suite requirements
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Accessibility requirements
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Staff accommodation
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Communal areas
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Kitchen requirements
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Garden or outdoor space
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Parking
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Preferred locations
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Purchase budget
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Rental budget
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Lease requirements
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Refurbishment tolerance
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Planning requirements
For example, a dementia care operator may need a very different building from a provider supporting adults with physical disabilities.
A clear brief allows potential properties to be assessed against the actual service rather than simply their asking price.
Existing and former care homes
Existing and former care homes can be useful targets for a specialist property search.
They may already contain:
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Resident bedrooms
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En-suite bathrooms
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Communal lounges
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Dining areas
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Kitchens
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Laundry facilities
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Staff offices
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Storage
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Accessible entrances
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Lifts
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Gardens
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Parking
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Fire safety infrastructure
A former care home may therefore provide a useful starting point for an operator seeking to establish a new service.
However, previous use should not be treated as automatic evidence that a property will be suitable for a new provider. The building, planning position, legal occupancy and regulatory requirements still need to be assessed.
Large houses can also provide opportunities
Care providers are not necessarily limited to properties already operating as care homes.
Large detached houses and other residential properties can sometimes be considered where their size, layout, location and planning position make them appropriate for the proposed use.
Potential properties may include:
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Large detached houses
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Former guest houses
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Former residential care facilities
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Former nursing homes
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Former hospitals or healthcare buildings
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Purpose-designed care accommodation
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Residential properties with development potential
The conversion costs can vary considerably, so a property that appears inexpensive may not necessarily be the most practical option after refurbishment and compliance works are included.
Match the property to the care model
One of the most important parts of specialist property sourcing is matching the building to the people who will use it.
A provider should consider whether the property can accommodate the needs of its intended residents.
For example:
Elderly residential care
The property may need:
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Accessible bedrooms
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Accessible bathrooms
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Lifts
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Communal lounges
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Dining facilities
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Safe outdoor areas
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Staff facilities
Dementia care
Additional considerations may include:
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Simple circulation
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Clear wayfinding
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Secure outdoor areas
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Appropriate lighting
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Quiet spaces
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Accessible bathrooms
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Suitable communal areas
Physical disability care
The building may need:
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Step-free access
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Wide circulation routes
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Accessible bathrooms
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Space for mobility equipment
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Suitable parking
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Lifts where required
Specialist or complex care
The property may require:
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Larger bedrooms
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Treatment or therapy areas
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Staff offices
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Secure storage
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Enhanced accessibility
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Private and communal spaces
The sourcing process should therefore begin with the service model rather than the property itself.
CQC requirements should be considered during the property search
CQC does not simply look at whether a provider has found a building. Its registration process considers whether the proposed service can meet relevant regulatory requirements.
CQC states that providers must identify the locations from which regulated activities are carried on or at which they are delivered. A care home where residents live and receive personal or nursing care is a CQC location.
CQC also states that premises must be clean, secure, suitable for their intended purpose, properly maintained and appropriately located. Providers remain responsible for meeting these requirements even where maintenance or other responsibilities are delegated to third parties.
This makes regulatory considerations an important part of property sourcing.
Planning and property use
Planning should be investigated before a provider commits to a property.
The search should consider:
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Existing lawful use
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Previous use
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Planning history
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Proposed use
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Planning conditions
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Potential change of use
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Extensions
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Internal alterations
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Parking
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Local planning restrictions
A former care home can be attractive because of its previous use, but planning advice may still be required depending on the proposed operation and alterations.
Building regulations should also be considered. CQC guidance notes that changing the use of a property for business or institutional purposes can require building regulations approval, including examples such as nursing homes and homes providing care.
Assess the bedrooms and bathrooms
For residential care providers, bedrooms are a major part of the property assessment.
A sourcing company should consider:
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Number of bedrooms
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Bedroom sizes
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Single occupancy
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En-suite provision
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Accessible rooms
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Space for care equipment
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Natural light
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Ventilation
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Resident privacy
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Bathroom capacity
The total bedroom count should not be considered in isolation.
A property with 15 bedrooms may be less suitable than a 12-bedroom building if the latter has better bathrooms, circulation, communal facilities, accessibility and staff areas.
Communal and operational areas
Care homes require more than bedrooms.
Depending on the service, the property may need:
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Lounges
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Dining areas
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Activity rooms
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Quiet rooms
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Therapy rooms
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Staff offices
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Medication storage
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Laundry
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Kitchens
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General storage
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Cleaning facilities
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Staff changing areas
The layout should allow residents and staff to use the property safely and efficiently.
CQC's Statement of Purpose requirements also require providers to describe their locations, including the property, service type, service-user needs and regulated activities delivered there.
Accessibility and location
Accessibility should be considered during the initial property search rather than after an offer has been agreed.
Potential requirements include:
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Step-free entrance
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Ramps
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Accessible bathrooms
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Lifts
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Suitable door widths
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Handrails
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Accessible outdoor areas
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Mobility equipment storage
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Parking
Location is equally important.
CQC guidance says providers should consider the anticipated needs of people using the service and access to relevant facilities and the local community when planning premises. This includes factors such as parking and access to public transport.
Buying or leasing care property
A property sourcing company can help providers consider both acquisition and leasing opportunities.
Buying may be appropriate where the operator wants long-term control of the premises and has sufficient capital for acquisition and refurbishment.
Leasing may provide an alternative where the operator wants to preserve capital for staffing, equipment and service development.
A care property lease should be reviewed carefully for:
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Permitted use
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Lease term
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Rent reviews
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Repair obligations
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Alterations
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Planning responsibilities
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Compliance responsibilities
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Insurance
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Assignment
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Renewal rights
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Landlord access
Landlords considering leasing to care providers should also obtain professional advice on the proposed use and lease structure.
Off-market care property sourcing
Some care operators have highly specific property requirements that are difficult to satisfy through ordinary property portals.
An off-market property search can potentially identify:
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Private landlord opportunities
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Vacant care homes
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Former nursing homes
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Properties owned by investors
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Former healthcare premises
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Buildings approaching the end of an existing use
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Development opportunities
This can be particularly relevant when an operator requires a particular number of bedrooms, location, accessibility standard or purchase budget.
Refurbishment and conversion
Some of the most suitable properties may require refurbishment.
Potential works can include:
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Bathroom upgrades
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Accessibility improvements
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Bedroom alterations
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Fire safety works
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Electrical upgrades
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Heating replacement
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Plumbing
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Kitchen refurbishment
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Flooring
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Internal reconfiguration
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Lift installation or improvement
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External landscaping
CQC expects providers to maintain premises and equipment appropriately and to carry out relevant health and safety risk assessments.
A property sourcing company can therefore add value by considering refurbishment requirements during the search instead of treating them as a separate issue after acquisition.
Due diligence before acquiring care property
Before exchanging contracts, a care provider should consider obtaining:
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Title information
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Planning history
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Existing lawful use
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Building survey
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Fire risk assessment
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Floor plans
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Building regulations information
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Gas and electrical certificates
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Asbestos information where applicable
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Accessibility assessment
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EPC
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Utilities information
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Lease documentation
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Refurbishment quotations
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CQC history where relevant
CQC's current registration guidance requires new provider applicants to submit supporting documents, including a building control final certificate where applicable, a Statement of Purpose and various policies. Additional documents may depend on the service being registered.
The CQC application should be approached as part of the wider property and operational planning process.
Working with Fraser Bond
Fraser Bond can support care providers, healthcare operators, investors, landlords and developers looking for suitable specialist property across London and the UK.
Property sourcing support can include:
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Care property searches
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Property acquisition
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Lease negotiations
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Off-market sourcing
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Investment assessment
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Planning coordination
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Refurbishment planning
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Building works
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Contractor coordination
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Property management
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Development consultancy
The search can be built around the operator's care model, preferred location, property requirements and budget.
Finding the right property for a care provider
A specialist property sourcing company for care providers can help turn a broad requirement into a practical property search.
The process should consider the care model, resident requirements, location, planning, CQC requirements, accessibility, building condition, refurbishment costs and long-term operational needs.
Fraser Bond can help care providers identify and assess suitable properties across London and the wider UK, whether the requirement is for an existing care home, former nursing home, large residential property, specialist care facility or conversion opportunity.
The right property is not simply the building with the largest number of bedrooms. It is the property that can realistically support the intended service while meeting the operator's regulatory, operational and financial requirements.