Updated October 2026 · Fraser Bond
Now recruiting · London
Reservations Agent jobs: applications open
Applications are open. Send your CV to
Quote reference FB-17812 in your subject line.
Reservations Agent
London and surrounding areas
Email your CV to jobs@fraserbond.com
We contact shortlisted candidates directly
About the role
Reservations agent jobs in London are essential customer service and hospitality roles focused on managing bookings, handling guest enquiries, coordinating accommodation reservations, and supporting revenue generation across hospitality businesses. In one of Europe’s leading tourism, business travel, and hospitality markets—particularly within luxury hotels, boutique accommodation, serviced apartments, and corporate travel sectors—reservations agents play a critical role in delivering excellent customer service while maximising occupancy and operational efficiency.
Fraser Bond works alongside hospitality operators, developers, investors, and property management teams across London, supporting environments where guest satisfaction, operational excellence, and commercial performance contribute to long-term business success.
Reservations Agent Jobs in London’s Hospitality Market
London offers strong opportunities for reservations agents across:
- Luxury hotels and international hospitality brands
- Boutique hotels and lifestyle accommodation providers
- Serviced apartments and corporate housing operations
- Travel and tourism organisations
- Hospitality management companies
Reservations agents working in London are responsible for processing bookings, managing customer enquiries, coordinating room availability, and ensuring a smooth reservation experience for guests and clients.
These roles align closely with Fraser Bond’s services in hospitality operations, property consultancy, and accommodation management where customer experience and operational efficiency are essential.
Professionals seeking reservations agent jobs in London are encouraged to apply via jobs@fraserbond.com.
Key Responsibilities of Reservations Agents
Typical responsibilities include:
- Managing hotel and accommodation reservations
- Responding to guest enquiries via phone, email, and online platforms
- Processing booking requests, modifications, and cancellations
- Monitoring room availability and occupancy levels
- Promoting hotel services, upgrades, and special offers
- Maintaining accurate customer and reservation records
Reservations agents help ensure hospitality businesses maintain strong occupancy performance while delivering professional customer service.
Skills and Qualifications for Reservations Agent Jobs London
Employers recruiting for reservations agent roles typically require:
- Previous customer service, hospitality, or reservations experience
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Familiarity with booking systems and hospitality software
- Attention to detail and customer-focused problem-solving skills
Qualifications and certifications such as:
- Hospitality, Tourism, or Business Administration qualifications
- Customer service certifications
- Experience with Opera PMS, Amadeus, Sabre, or similar booking systems
- Foreign language skills (advantageous in international hospitality environments)
How to apply
Include in your application
Frequently asked questions
How do I apply for this Reservations Agent role?
Email your CV to jobs@fraserbond.com quoting reference FB-17812.
Can I apply if I'm not available straight away?
Yes. Tell us your notice period or start date in your email.
Will you keep my CV on file?
Yes, for suitable roles, unless you ask us not to. You can ask us to delete it at any time.
Privacy: we use the details you send only to assess your application and contact you about suitable roles. To have your data removed, email jobs@fraserbond.com.
There is probably a Fraser Bond team for it.
Lettings & management
Finding tenants, running tenancies, and holding the compliance paperwork so you never have to look for it.
Investment & portfolio
Buying well, holding sensibly, and knowing when a property has stopped earning its place.
Commercial property
Offices, retail and mixed use — acquisition, lettings, lease advice and building management.
Professional services
Valuation, lease consultancy, building consultancy and expert advice when a decision needs evidence behind it.
You are one message away from an answer.
Send it to us and get a straight answer.
Describe the property and the problem. We will tell you what we would do, what it should cost, and if we are not the right people, who is.
- Replies the same working day
- The person who answers is the person who handles it
- No fee, and no obligation to instruct us
See everything we are instructed on.
Sales and lettings across Prime Central London and the wider UK, with the same team behind every listing.
- Residential and commercial in one search
- Filter by borough, budget and size
- Register once and we will send matches first
Other insights you may find useful.
Property & Real Estate Services
Exclusive London Real Estate Deals for Nigerian Investors
Read →
Commercial Property & Office Space
Investing in Prime London Retail
Read →
Property & Real Estate Services
Retail Shops to Let in Ealing – Prime Locations for Your Business
Read →
Residential Property Services in London
Properties to Rent in Netil House - London E8
Read →
Residential Property Services in London
Short Let Apartments in London – Find Flexible and Furnished Rentals
Read →
DSS Housing & Benefit-Friendly Rentals