Updated October 2026 · Fraser Bond
Now recruiting · London
Resident Liaison Officer jobs: applications open
Applications are open. Send your CV to
Quote reference FB-17950 in your subject line.
Resident Liaison Officer
London and surrounding areas
Email your CV to jobs@fraserbond.com
We contact shortlisted candidates directly
About the role
Explore resident liaison officer jobs in London, including salary expectations, qualifications, career progression opportunities, and roles across housing associations, local authorities, construction companies, regeneration projects, property management firms, and social housing providers. Fraser Bond connects people-focused professionals with leading employers seeking expertise in resident communication, stakeholder engagement, housing support, and community relations.
The demand for resident liaison officer jobs in London continues to grow as housing providers, developers, and contractors place greater emphasis on resident satisfaction, communication, and community engagement.
Resident liaison officers act as the key link between residents, landlords, contractors, and project teams. They help ensure residents are informed, supported, and engaged throughout maintenance programmes, regeneration projects, tenancy services, and housing initiatives.
At Fraser Bond, we connect skilled housing and customer service professionals with employers seeking expertise in resident relations, housing management, community engagement, and stakeholder communication.
What Does a Resident Liaison Officer Do?
Core Responsibilities
A resident liaison officer in London serves as the primary point of contact between residents and housing or construction organisations.
Key responsibilities include:
- Communicating planned works and service updates to residents
- Supporting tenants during refurbishment and maintenance projects
- Managing resident enquiries and complaints
- Conducting home visits and resident meetings
- Coordinating access for contractors and maintenance teams
- Supporting vulnerable residents throughout projects
- Monitoring resident satisfaction and feedback
- Maintaining accurate records and reports
Resident liaison officers commonly work within:
- Housing associations
- Local authorities
- Social housing providers
- Construction companies
- Regeneration and refurbishment projects
- Property management firms
- Build-to-rent developments
Why Resident Liaison Officer Jobs Are in High Demand in London
Growing Investment in Housing and Regeneration
London's housing and construction sectors continue to create opportunities for:
- Resident liaison officer jobs London
- Tenant liaison officer jobs London
- Resident engagement officer jobs London
- Community liaison officer jobs London
- Housing liaison officer jobs London
- Resident services officer jobs London
- Customer liaison officer jobs London
Major housing improvement programmes and regeneration schemes have significantly increased demand for resident engagement professionals.
Salary Expectations for Resident Liaison Officers
How to apply
Include in your application
Frequently asked questions
How do I apply for this Resident Liaison Officer role?
Email your CV to jobs@fraserbond.com quoting reference FB-17950.
Can I apply if I'm not available straight away?
Yes. Tell us your notice period or start date in your email.
Will you keep my CV on file?
Yes, for suitable roles, unless you ask us not to. You can ask us to delete it at any time.
Privacy: we use the details you send only to assess your application and contact you about suitable roles. To have your data removed, email jobs@fraserbond.com.
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