Residential Care Operator Property Required: Finding Suitable UK Care Property
A practical guide for care operators, landlords, investors and developers responding to residential care property requirements across London and the UK
When a residential care operator property required brief is issued, the operator is typically looking for a building that can support a specific care model, resident group and operational structure. The requirement may come from an established care provider expanding into a new location, an operator replacing an existing facility or a new provider seeking suitable premises.
Finding the right property involves more than locating a large residential building. Planning, building condition, accessibility, fire safety, resident bedrooms, communal areas, staff facilities, parking and the operator's intended use all need to be considered.
For landlords and property owners, understanding what residential care operators require can help identify suitable assets. For investors and developers, an operator's property brief can also help shape an acquisition or refurbishment strategy.
Fraser Bond works with care operators, landlords, investors and developers seeking specialist property opportunities across London and the UK.
What Does Residential Care Operator Property Required Mean?
A residential care operator property requirement describes the type of premises a care provider needs for its operations.
The requirement can vary significantly depending on the residents and service being provided.
An operator may be looking for:
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An existing residential care home
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A former care home
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A vacant care facility
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A large residential property
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A property suitable for conversion
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A freehold care property
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A leasehold care property
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A development opportunity
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A purpose-built care facility
The operator may also specify requirements such as the number of bedrooms, preferred location, minimum floor area, parking, gardens and accessibility.
Why Care Operators Need Specialist Property
Residential care properties need to support both residents and staff.
A conventional residential property may have enough bedrooms but still be unsuitable for a care operation because of its layout, accessibility, fire safety arrangements or planning position.
Operators may need space for:
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Resident bedrooms
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Accessible bathrooms
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Communal lounges
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Dining areas
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Kitchens
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Laundry
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Staff offices
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Staff facilities
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Storage
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Medication management
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Activities
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Outdoor space
The precise requirements depend on the care model and resident group.
What Residential Care Operators Look for in Property
A typical operator property brief may include several key requirements.
Location
Operators may specify:
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London borough
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Town or city
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Distance from existing services
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Transport links
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Local amenities
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Access to healthcare
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Staff accessibility
The location should make practical sense for the intended residents and workforce.
Bedrooms
The operator may require a specific number of bedrooms or a target capacity.
However, bedroom numbers alone do not determine whether a property is suitable. Room sizes, bathrooms, circulation space and communal facilities also need to be considered.
Communal Areas
Care properties generally require appropriate communal space.
This can include:
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Lounges
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Dining rooms
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Activity rooms
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Quiet areas
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Reception areas
The arrangement should reflect the intended resident profile and care model.
Bathrooms
The number, location and accessibility of bathrooms can affect the suitability of a property.
Operators may require accessible bathrooms or facilities capable of accommodating residents with mobility limitations.
Kitchen Facilities
Depending on the care model, the operator may require a suitable kitchen capable of supporting residents and staff.
Commercial or upgraded kitchen facilities may be necessary where the property is intended for a larger residential care service.
Staff Facilities
Staff may require:
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Office space
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Break rooms
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Changing facilities
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Storage
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Training areas
These requirements should be incorporated into the property assessment rather than treated as an afterthought.
Existing Residential Care Homes
An existing care home can be one of the most straightforward options for an operator searching for property.
The building may already contain:
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Care bedrooms
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Communal facilities
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Accessible bathrooms
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Kitchen
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Laundry
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Staff rooms
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Fire safety systems
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Care-related infrastructure
However, the operator should still carry out its own assessment.
The property's previous use does not automatically mean it is suitable for the operator's proposed service.
Former Care Homes
Former care homes can also attract residential care operators.
A former care home may have the basic layout required for residential care but require refurbishment before reopening.
Before agreeing to take the property, the operator should investigate:
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Reason for closure
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Length of vacancy
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Planning position
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Building condition
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Fire safety
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Accessibility
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Utilities
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Previous regulatory history
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Refurbishment requirements
A detailed building survey can help establish whether the property is commercially viable.
Residential Property Suitable for Care Conversion
Some operators may consider larger residential properties that have not previously operated as care homes.
Potential properties can include:
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Large detached houses
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Former schools
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Former residential institutions
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Larger converted buildings
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Properties with substantial gardens
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Suitable commercial buildings
However, the property's existing use and proposed care use must be assessed carefully.
Planning permission may be required, while building regulations can also apply to conversion and alteration works.
CQC's current guidance states that planning permission comes from the local planning authority and that planning permission is separate from building regulations approval.
Planning Requirements
Planning should be considered before a care operator commits to a property.
Operators and property owners should establish:
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Existing authorised use
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Planning history
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Relevant planning conditions
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Whether the proposed care use is permitted
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Whether a change of use is required
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Whether extensions need planning permission
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Whether additional bedrooms can be created
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Parking requirements
A property that looks suitable physically may still be unsuitable if the intended care use cannot be lawfully established.
Building Regulations
Conversion and refurbishment works may require building regulations approval.
Potential works can include:
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Internal reconfiguration
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Fire safety improvements
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Accessible bathrooms
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Lift installation
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Electrical upgrades
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Heating changes
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Structural alterations
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Improved escape routes
CQC's current guidance states that from 5 May 2026, relevant provider applications require a building control final certificate where the location requires building regulations approval.
A residential care operator should therefore understand the building control position before committing to a major conversion project.
CQC Considerations for Residential Care Operators
Where the proposed service involves regulated care in England, the operator needs to consider CQC registration alongside the property search.
CQC states that providers must register before carrying out regulated activities and that applications should be made when the premises and staff are ready to provide the service.
Care home applications can require supporting documentation relating to the premises, including:
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Floor plans
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Fire risk assessment
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Evidence of legal occupancy
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Relevant safety certificates
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Business and environmental documentation
CQC's current guidance also requires a building control completion certificate where applicable.
Operators should therefore include regulatory requirements in the property brief from the beginning.
Accessibility Requirements
Accessibility can be particularly important when sourcing residential care property.
Potential requirements include:
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Level entrance
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Wide corridors
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Accessible bedrooms
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Accessible bathrooms
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Lift
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Handrails
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Suitable flooring
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Accessible garden
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Appropriate parking
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Suitable drop-off area
The required adaptations depend on the residents the operator intends to support.
A property may therefore be suitable for one care model but unsuitable for another without substantial works.
Fire Safety
Fire safety should be reviewed before agreeing to occupy a property.
Operators and property owners should consider:
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Fire alarm systems
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Emergency lighting
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Fire doors
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Escape routes
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Compartmentation
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Fire risk assessment
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Evacuation arrangements
CQC's current care home application guidance includes a fire risk assessment among the documents required for relevant applications.
If significant upgrades are needed, the cost and responsibility should be addressed before the lease or acquisition is finalised.
Property Condition
A property required by a residential care operator should be assessed from both an operational and technical perspective.
A survey can identify:
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Structural defects
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Damp
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Roof problems
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Drainage issues
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Plumbing defects
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Electrical problems
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Heating issues
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Insulation deficiencies
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Asbestos
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Window deterioration
For an operator taking a long lease, identifying these issues before signing can help avoid unexpected repair liabilities.
Residential Care Property to Rent or Lease
Many operators prefer to lease property rather than purchase the freehold.
A lease can provide access to suitable premises without the capital requirement associated with purchasing the entire property.
Before agreeing to a lease, the operator should review:
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Lease length
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Rent
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Rent reviews
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Repairing obligations
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Insurance
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Service charges
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Assignment
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Alteration rights
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Break clauses
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Renewal options
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Permitted use
The lease should provide sufficient security for the operator's intended business strategy.
Residential Care Property for Sale
Other operators may prefer to acquire the freehold.
Buying can provide greater control over:
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Refurbishment
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Building alterations
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Long-term occupation
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Development
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Maintenance
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Future property strategy
The purchase price should be considered alongside refurbishment and ongoing property costs.
An existing care home, former care facility or vacant property may each require different levels of due diligence.
What Landlords Should Prepare
Property owners responding to a residential care operator property requirement can make their property easier to assess by preparing key information.
Useful documentation can include:
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Title information
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Floor plans
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Planning history
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Building control documents
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EPC
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Fire risk assessment
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Gas certificates
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Electrical certificates
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Building survey
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Previous care use information
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Details of parking
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Property measurements
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Lease terms
Providing this information early can help an operator determine whether the property is worth progressing.
Lease Terms for Care Operators
Care operators often need greater security and flexibility than a conventional residential tenant because adapting a property can require substantial investment.
The operator should consider negotiating appropriate provisions covering:
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Length of lease
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Rent
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Rent-free period during refurbishment
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Rent reviews
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Repair obligations
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Alteration rights
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Assignment
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Subletting
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Break clauses
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Renewal
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Reinstatement
If the operator is funding substantial improvements, the lease should be reviewed carefully before construction begins.
Refurbishment and Fit-Out
Some property requirements can be satisfied through refurbishment.
Potential works include:
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Bedroom upgrades
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Bathroom adaptations
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Kitchen refurbishment
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Fire safety improvements
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Accessibility works
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Heating upgrades
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Electrical works
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Communal area improvements
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Garden works
The operator should obtain realistic refurbishment costs before deciding whether the property represents a suitable opportunity.
A property with a lower rent can become expensive if it requires extensive structural or compliance-related work.
Residential Care Operator Property Required in London
London contains a wide variety of potential care properties, from large suburban houses to established care homes and specialist facilities.
Operators may consider locations based on:
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Resident demand
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Staff availability
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Transport
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Healthcare access
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Local amenities
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Property size
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Planning environment
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Parking
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Competition
Outer London boroughs can offer different property characteristics from central locations, particularly where larger buildings, gardens and parking are important.
The appropriate location ultimately depends on the operator's care model and property brief.
Property Requirements for Different Care Models
Not every residential care operator requires the same type of property.
For example, an operator supporting elderly residents may prioritise accessible bedrooms, bathrooms, communal areas and gardens.
A specialist operator may need:
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Higher levels of accessibility
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Additional staff space
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Specialist equipment
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Secure areas
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Enhanced communal facilities
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Larger bedrooms
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Additional bathrooms
The property search should therefore begin with a clearly defined care model rather than simply searching for the largest available building.
Questions Residential Care Operators Should Ask
Before proceeding with a property, operators should ask:
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Is the proposed care use legally permitted?
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Is planning permission required?
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What building regulations work is necessary?
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Does the property meet the intended resident requirements?
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How many bedrooms can realistically be provided?
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Are there enough bathrooms?
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Is the property accessible?
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What fire safety improvements are required?
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Who is responsible for repairs?
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What refurbishment is required?
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What are the lease terms?
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Is landlord consent required for alterations?
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What CQC requirements apply?
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Are there suitable staff facilities?
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Is the location practical for residents and staff?
Due Diligence Checklist
Before acquiring or leasing a residential care property, operators should review:
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Property title
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Planning history
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Authorised use
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Building control documents
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Floor plans
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Building survey
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Fire risk assessment
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Accessibility
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Gas and electrical certificates
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Water systems
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Insurance
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Lease terms
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Repairing obligations
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Landlord consents
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Refurbishment costs
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CQC requirements
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Local market conditions
CQC's current guidance requires different supporting documents depending on the provider and service type, with care home app