Key Exchange Coordinator Jobs London - Build a Career in Property Operations, Lettings, and Resident Services

The demand for key exchange coordinator jobs in London continues to grow as estate agencies, property management companies, serviced accommodation providers, and build-to-rent operators seek professionals to manage property access, tenant onboarding, and move-in processes.

A key exchange coordinator plays a critical role in ensuring smooth handovers between landlords, tenants, buyers, sellers, contractors, and property managers. As London's rental market and residential property sector continue to expand, employers increasingly require dedicated professionals to coordinate access arrangements efficiently and compliantly.

At Fraser Bond, we connect talented property professionals with leading employers across London's residential, commercial, and investment property markets.

What Does a Key Exchange Coordinator Do?

Core Responsibilities

A key exchange coordinator in London manages the secure transfer and tracking of property access devices while supporting customer service and operational processes.

Key responsibilities include:

• Coordinating tenant move-ins and move-outs
• Managing key handovers for landlords, tenants, buyers, and contractors
• Maintaining key inventory records and access logs
• Scheduling property access appointments
• Liaising with estate agents, property managers, and maintenance teams
• Ensuring compliance with security and property management procedures
• Supporting tenancy onboarding and offboarding processes
• Updating CRM and property management systems

Key exchange coordinators commonly work within:

• Estate agencies
• Lettings companies
• Property management firms
• Build-to-rent developments
• Serviced apartment operators
• Student accommodation providers
• Housing associations

Why Key Exchange Coordinator Jobs Are in High Demand in London

Growth in Lettings and Property Management

London's fast-moving rental market continues to create strong demand for:

How to apply

Frequently asked questions

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