Updated October 2026 · Fraser Bond
Fraud · Email scams
Email and invoice fraud
Actwithin hours
Recallthe payment
Propertydeposits
Verifyby phone
In short: Payment diversion fraud happens when criminals intercept or spoof emails and send "new" bank details for an invoice, rent or a house deposit. If you've paid, call your bank immediately and ask them to contact the receiving bank; speed matters. Individuals may be reimbursed under the APP rules. In property deals, always confirm your solicitor's or agent's bank details by phone using a number you already know, and never act on an email saying bank details have changed. Fraser Bond is a property agency, not a recovery firm; this is independent guidance.
Prevention
Frequently asked questions
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It can try with the receiving bank; act fast.
Does Fraser Bond change bank details by email?
No. Always check by phone.
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