Updated October 2026 · Fraser Bond
Property management · Blocks
Block management in London
Budgets& accounts
Section 20consultation
Safetyfire & building
Switchagents smoothly
In short: Block management covers the shared parts of a building: setting and collecting service charges, arranging insurance, repairs and cleaning, fire safety, major works and annual accounts. It's usually run for a freeholder, a resident management company (RMC) or a right to manage (RTM) company. Good managing agents consult leaseholders properly, keep costs transparent and stay on top of building safety. Fraser Bond provides block and lettings management in London.
| Duty | What good looks like |
|---|---|
| Service charge budget | Clear annual budget with a reserve fund plan |
| Accounts | Year-end accounts and certified statements on time |
| Section 20 consultation | Proper consultation before major works or long-term contracts above the thresholds |
| Fire safety | Up-to-date fire risk assessment and actions completed |
| Insurance | Suitable buildings cover, with commissions disclosed |
| Repairs | Planned maintenance and fast response to faults |
Core block management duties
Service charge per flat
Total to collect–
Average per flat per year–
Per flat per month–
Actual apportionment follows the leases, not always an equal split.
Switching managing agent
1
Review the contractCheck the notice period in the current agreement.
2
TenderCompare proposals and fees.
3
Board approvalRMC or RTM directors approve.
4
HandoverFunds, records, contracts and keys transferred.
5
IntroduceNew agent writes to all leaseholders.
Fraser Bond block management
- Budgets, collection and accounts
- Section 20 consultations
- Fire safety and compliance
- Repairs and contractor management
- Lettings for individual flat owners
Frequently asked questions
What is Section 20 consultation?
A legal process to consult leaseholders before major works or long-term agreements above set cost thresholds.
Who appoints a managing agent?
Usually the freeholder, RMC or RTM company.
Can leaseholders challenge service charges?
Yes, at the First-tier Tribunal.
Does Fraser Bond manage blocks?
Yes, in London.
Need a better managing agent?
Ask us for a block management proposal.
Speak to our teamProperty services
